Human Error; Human Error Prevention; Human Performance; Human Performance Improvement; Problem Reporting;
Root Cause Analysis; Corrective Action; Process Improvement Tools; Quality and Environmental Management Systems
                                                                              Seminars By:

 
 

 

Public Seminars:

* "Human Error Prevention":    
September 22&23, 2009; Chattanooga, TN.     
December 1&2, 2009; Las Vegas area, NV.    

* "Root Cause Analysis":                                                                                                                              September 24&25, 2009; Chattanooga, TN.                                                                                      December 3&4, 2009; Las Vegas area, NV.

* "Nuclear Procurement Quality Requirements for Design/Construction Services & Components": September 28&29, 2009; Chattanooga, TN.                                                                                      December 7&8, 2009; Las Vegas area, NV.    

* "QEH&S Auditing - ISO 19000":                                                                                                               September 28&29, 2009; Chattanooga, TN.                                                                                      December 7&8, 2009; Las Vegas area, NV.

The "Human Error Prevention" and "Root Cause Analysis" Seminars are available as a Bookinar™.
Visit www.bookinars.biz

"Human Error Prevention"

In addition to discovery and invention, human error prevention can be the greatest contributor to improved productivity, safety and quality.  Persons responsible for improving productivity, safety and quality should consider attending this seminar.

The principles and practices of human error prevention are universally applicable regardless of the type of industrial, commercial or governmental enterprise, and regardless of the type of function performed within the enterprise. 

This seminar is truly unique and up to date with the latest developments in human error prevention. Marguglio's new taxonomy of human error causal factors and his human error-related models demonstrate his leadership in this subject. Examples and case studies amply reinforce the human error prevention principles and practices.

This seminar covers: * Classifications of human error; * The four levels of human error; * The three levels of barriers to human error and to the hazards activated by human error; * The four types of barriers at each barrier level; * Methods by which to make barriers effective; * Error-inducing conditions; * Behaviors to counteract error-inducing conditions; * Thought processes and behaviors leading to non-conservative decisions; * Thought processes and behaviors leading to conservative decisions; * Techniques to prevent recurrence of error - e.g., coaching; * Metrics; * Defense in depth. (Click "Learn More", below, to see the  learning objectives and outline.) 

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"Root Cause Analysis"

Persons who are responsible for identifying and reporting off-normal conditions, evaluating the conditions and their effects, identifying causal factors, recommending various types of corrective actions, tracking the implementation of corrective actions, and managing the overall system should consider attending this seminar. (Click "Learn More", below, to see the learning objectives and outline.)

Marguglio's analytical logic and rigor, with unique analytical templates, yield greater consistency in the application of the various root cause analysis tools and greater effectiveness in the results of root cause analysis

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Nuclear Procurement Quality Requirements for Design/Construction Services & Components"

This seminar covers dozens of contractual clauses that make quality and economic sense for the procurement of design and construction services and components for both new facilities and major modifications to existing facilities. 

Although the focus in this seminar is on contractual clauses that are applicable to nuclear powered electricity generating facilities and U.S. Department Of Energy nuclear laboratories, and although ANSI/ASME NQA-1 and ISO-9001 will be the basic source documents, quality and procurement engineers from other types of high technology, complex facilities (e.g., gas and oil facilities, ports, military facilities) would definitely benefit from this seminar because the clauses can equally apply to these facilities. 

For quality and economic benefit, the contractual clauses go beyond the standards noted above. The implementation of a few of these clause can have the potential for avoiding tens and hundreds of thousands of dollars in unnecessary expenditures. 

The major elements of each clause will be described and the logic supporting the technical and economic benefits of the clause will be discussed.

The Commercial Grade Item Dedication (CGID) process will be described, along with Failure Mode and Effects Analysis, it being a necessary element of CGID. 

"QEH&S Auditing - ISO 19000"

This seminar covers in detail the elements of planning an audit system and the process for performing and individual audit.   The differences in the process for internal audit, supplier audit and third party audit are covered as well.  The means by which to consolidate and integrate quality, environmental, health and safety audit (and security audit, as well) are addressed.

Upon completion of this seminar, you’ll be able to: • Understand and use audit terminology; • Understand the differences among internal, supplier and third party auditing; • Understand how to integrate the processes for quality, environmental, health and safety (and security) auditing; • Understand and use a “compliance-based” or “effectiveness-based” audit objective; • Understand a “risk-based” or non-risk based audit scope; • Understand "system-based” / “program-based”, “performance-based” and “results-based” data collection techniques; • Perform and lead audits; • Design, develop, implement and assess an audit system.

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In-House Seminars:  (Click on seminar title for details)

Geometric Dimensioning and Tolerancing (GD&T)
Implementing a Quality Management System - Baldrige Criteria
Implementing a Quality Management System - ISO 9001:2000
Implementing a Quality Management System in the Lab - NELAC Accreditation
Implementing an Environmental Management System - ISO 14001
Information Quality Improvement
Integrated Management Systems - QEH&S
Management of Change to Facility Design
Measuring Organizational / Process Performance
Measurement Control
Performance Indicators
Performance Self-Assessment
Power to Persuade and Influence Without Authority
Principles Underlying ISO 9001:2000
Quality & Environmental Auditing - ISO 19011
Quality Requirements for the Procurement of Design & Construction Services
REACH Compliance
RoHS Compliance
Statistical Process Control
The Power to Persuade and Influence Without Authority
            Article in the Wall Street Journal
TRIZ - Innovative Problem Solving - A Six Sigma Tool

Descriptions of all High Technology Seminars