·
Introduction to various ISO management system standards
o
Overview and objectives of each system;
o
Similarities of each system;
o
Differences in the systems.
·
Studying Integration Points in the Standards*
o
Management system documentation requirements
o
Management responsibilities
·
Establishing the policy;
·
Developing measurable goals, targets, and objectives and implementing
a program to meet them;
·
Defining responsibilities and authorities throughout the organization;
·
Selecting a management representative;
·
Developing internal and external communication processes;
·
Management review of the system.
o
Resource management
·
Employee training;
·
Equipment maintenance;
·
Work
environment.
o
Product/service realization
·
Design
and development control;
·
Control of manufacturing and service provision processes;
·
Instrument calibration.
o
Measurement, analysis and improvement
·
Performing internal audits;
·
Measuring the effectiveness of management system processes;
·
Analyzing the data;
·
Handling non-conformances;
·
Taking
effective corrective and preventive actions.
*Each process is
evaluated for the potential for integration. Emphasis is then
placed on proven, effective implementation strategies that add value
to the organization.
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