Lori Silverman

• More than 20 years of experience as a consultant in business strategy, organizational change, and performance improvement, guiding organizations in fifteen industries as diverse as professional and trade associations, petroleum, chemical distribution, paper, health care, financial services, insurance, manufacturing, airline, high technology, and government and military units.
   
• Member of the National Speakers Association, having presented to thousands of individuals and keynoted at more than 55 conferences on topics ranging from the humorously edu-taining “Schmoozing: Meet, Greet and Speak with Ease” to critical business topics such as “From Vision to Action: Strategic Planning in Uncertain Times.”
   
• Author of more than 75 articles and workbooks on the topics of strategic planning, teamwork, self-managed teams, organizational transformation, achieving customer satisfaction, influencing others and using stories to achieve business results.
   
• Certified to use the Myers Briggs Type Indicator since 1984.
   
• Major contributor to, Quality, Productivity & Competitive Position (Dow Jones-Irwin, 1990), a book about the seven management and planning tools.
   
• Co-author of Critical SHIFT: The Future of Quality in Organizational Performance (ASQ Quality Press, 1999) and Stories Trainers Tell (Jossey-Bass/Pfeiffer, 2003).
   
• Author/editor of Wake Me Up When the Data Is Over: How Organizations Use Stories to Drive Results (Jossey-Bass/Wiley, 2006), which debuted in the top 100 books on Amazon.
   
• Adjunct instructor at the Fluno Center for Executive Education at the University of WI-Madison and the School of Continuing Education at the University of WI-Milwaukee