Duke Okes

Knowledge Architect 

• 30 years experience as a quality professional involved in equipment, product and management system improvement
• ASQ Fellow and certified as a manager of quality / organizational excellence, quality engineer and quality auditor
• Co-instructor of the ASQ CQM/OE refresher course and developer / primary instructor of the ASQ root cause analysis course
• Co-editor of the Certified Quality Manager Handbook (2^nd ed.) and contributor to the Certified Quality Engineer Handbook (1^st ed.)
• Author of numerous articles for Quality Progress, Quality World, Quality Forum, Manufacturing Engineer, The Manufacturer, APICS-The Performance Advantage and Business Improvement Journal
• Presenter at more than 100 local, regional, national and international meetings and conferences on quality management
• Former adjunct professor of statistics and management research
• Former examiner for the Tennessee Center for Performance Excellence award